6ELA AI Usage & Transparency Policy

6ELA AI Usage & Transparency Policy

Overview


6ELA incorporates artificial intelligence technologies to support workflow automation, operational intelligence, and productivity enhancements.


Permitted Uses


AI may be used to:


  • Generate communication drafts
  • Recommend collection actions
  • Analyse debtor engagement trends
  • Create operational insights
  • Automate workflows


Human Oversight


All recommendations generated by AI should be reviewed by authorised users before action is taken.


Users remain responsible for all decisions and communications.


Important Limitation


6ELA does not provide:


  • Legal advice
  • Financial advice
  • Regulated debt counselling
  • FCA-regulated services
  • Creditworthiness decisions


AI-generated outputs are informational only.

Contact us any time

Contact us any time